Terms of Service


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Prime Recruitment & Human Capital Solutions (Pvt) Limited’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term ‘Prime Recruitment & Human Capital Solutions (Pvt) Limited’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 2nd Floor, emirates Tower, M-13, F-7 Markaz, Islamabad, Pakistan. Our company registration number / Corporate Universal Identification number is 0105648. The term ‘you’ refers to the user or viewer of our website.

Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

"Content" means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

"Prime" means Prime Recruitment & Human Capital Solutions (Pvt) Limited, with its registered office at 2nd Floor, Emirates Tower, M-13, F-7 Markaz, Islamabad, Pakistan

"Service" means collectively any online facilities, tools, services or information that Prime makes available through the Website either now or in the future;

"System" means any online communications infrastructure that Prime makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

"User" / "Users" means any third party that accesses the Website and is not employed by Prime and acting in the course of their employment; and

"Website" means the website that you are currently using (https://www.prime.org.pk) and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Intellectual Property

All Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Prime, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable Pakistan and international intellectual property and other relevant laws.Users may not reproduce, copy, distribute, store or in any other fashion reproduce material from the Website unless given express written permission to do so by Prime.

Use of Purchased Services

All Assessments, Benchmark Activation, Licences, Consultancy & Content purchased by the User are made availableunder a personal use licence which means that the User is not permitted to share or makeavailable any Content to people other than themselves.

Content contained within User accounts may be used only by the individual named on the account. Account sharing is not permitted and any User found to be sharing their login details will have their account access blocked.

Product Delivery Policy

The Assessment and Benchmark Activation are digital products. No delivery of physical products is required to access our Content. Access to the Assessment Test and Benchmark Activation services purchased online, through Prime’s payment gateway by the Purchaser / Useris made available to the Purchaser / User via emailwith log in details; username and password, provided by Prime within forty-eight hours of purchase.

Access to the Assessment Test and Benchmark Activation services not purchased online by the Purchaser / User, e.g. paid in Prime’s bank account, or other manual payment methods approved by Prime, is made available to the Purchaser / Userwithin forty-eight hours after payments have been confirmed as receivedvia an email providing log in details; username and password to access the Assessment Test.

The log in and password given to the Purchaser / User to take the Assessment Test online will be valid for seven days from the date Prime sends the Purchaser / User the Log in detail via email. The Purchaser / User will have to request Prime in writing to generate a new log in and password to take the Assessment Test and Benchmark Activation. This may take up to five working days from receipt of the written request to generate a new log in username and password.

All other services purchased by thePurchaser / User will be made available on a mutually agreed period, which will be agreed to in writing before the User purchases such services.

Third Party Web Sites, Content, Products and Services &Links to Other Web Sites

The Website may provide links to websites and access to content, products and services from third parties, including users, advertisers, affiliates and sponsors of the Website. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

You agree that Prime is not responsible for the availability of, and content provided on, third party websites. You should refer to the policies posted by other websites regarding privacy and other topics before you use them. You agree that Prime is not responsible for third party content accessible through the Website, including opinions, advice, statements and advertisements, and understand that you bear all risks associated with the use of such content.

If you choose to purchase any products or services from a third party, your relationship is directly with the third party. You agree that Prime is not responsible for: (a)the quality of third party products or services; and (b) fulfilling any of the terms of your agreement with the seller, including delivery of products or services and warranty obligations related to purchased products or services. You agree that Prime is not responsible for any loss or damage of any sort you may incur from dealing with any third party.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This Website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this Website, which are not the property of, or licensed to the operator, are acknowledged on the website. Unauthorised use of this Website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this Website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Privacy

Use of the Website is also governed by our Privacy Policy which is incorporated into these terms and conditions by this reference.

Disclaimer

EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE, THE WEBSITE, AND ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED ON THE WEBSITE, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. PRIME EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. PRIME MAKES NO WARRANTY THAT: (A) THE WEBSITE WILL MEET YOUR REQUIREMENTS; (B) THE WEBSITE WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR ANY SERVICES OFFERED THROUGH THE WEBSITE WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS. ANY CONTENT, MATERIALS, INFORMATION OR SOFTWARE DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK. PRIME SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT, MATERIALS, INFORMATION OR SOFTWARE. PRIME RESERVES THE RIGHT TO MAKE CHANGES OR UPDATES TO THE WEBSITE AT ANY TIME WITHOUT NOTICE.

Prime makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service.

No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.

Availability of the Website

The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

Prime accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship

Refunds

Once paid refund for the Online / Digital Assessment Test and Benchmark Activation can only be given if the Purchaser / User has not logged in to access the Assessment Test. Once the Purchaser / User has logged into take the Assessment Test, the Assessment test is considered as accessed, even if the Assessment Test has not been completed, it is considered as consumed, and therefore a refund will not be possible.

If the Purchaser / User has not Logged In with the given username and password after they have made the payment to take the Assessment Test and want a refund, they must do so within three days from receiving the log in details.To process the refund the Purchaser / User must inform us in writing to refunds@prime.org.pk giving an explanation why the refund is requested. Prime will do its best to accommodate the refund request and will notify the Purchaser / User of the outcome as soon as possible. This may take up to seven working days.

Cancellation Policy

Any cancellations of Consultation Services must be made in writing by the Purchaser / Customer and if made:(i) more than 7 days prior to the Consultation Appointment the Purchaser / Customer will receive a refund less a 25 % administrative charge(ii) more than 3 days prior to the Consultation Appointment the Purchaser / Customer will receive a refund less a 50% administrative charge and(iii) 3 days or less prior to the Consultation Appointment the Purchaser / Customer will receive no refund.

All refunds will be credited to the Purchaser’s / Customer’s credit or debit card, bank account within 30 days of the Purchaser’s / Customer’s written notification of cancellation. Please contact the office for a full copy of our client terms of business.

Limitation of Liability

To the maximum extent permitted by law, Prime accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk.

Law and Jurisdiction

These terms and conditions and the relationship between you and Prime shall be governed by and construed in accordance with the Law of Pakistan and Prime and you agree to submit to the exclusive jurisdiction of the Courts of Pakistan.